Overview
RECON FISHING SYSTEMS Online Store Return Policy
Return Address:
RECON FISHING SYSTEMS
6204 East Maple Ave.
Grand Blanc, MI 48439
RECON FISHING SYSTEMS accepts returns for exchange and/or refund for a period up to 30 calendar days after delivery of the product. All returns are subject to a 10% restocking fee. At our discretion, we may offer an exchange with store credit ONLY after the 30-day grace period. All items returned must be new in box with its original packaging/shipping box, unaltered, and unused condition.
Any damaged products that may have occurred from the shipping carrier must be reported within 3 days of delivery. If this happens, please contact us at: (989) 255-8744, (248) 807-6998, or via our contact form to discuss any issues.
Return S&H is the responsibility of the buyer. S&H fees of original purchase are non-refundable.
A refund will be issued in the form of online store payment used. All refunds will be refunded within 5-10 days of receiving the product and/or in the form of credit requested.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at (989) 255-8744, (248) 807-6998, or via our contact form.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email via our contact form and send your item to:
RECON FISHING SYSTEMS
6204 E Maple Ave
Grand Blanc, MI 48439
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to:
RECON FISHING SYSTEMS
6204 E Maple Ave
Grand Blanc, MI 48439
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if we provide a return shipping label) and the 10% restocking fee will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us via our contact form for questions related to refunds and returns.
